Terms of Use

Welcome to ladder.drawbackwards.com (hereinafter, “the Site”). The Site is maintained by Drawbackwards, LLC (hereinafter, “Drawbackwards”, “We”, “Our” or “Us”), an Arizona limited liability company, as a service to our customers. By using the Site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use the Site. 

1. Agreement

These Terms of Use (hereinafter "the Agreement”), specifies the terms and conditions applicable to your access to and use of the Site. The Agreement may be modified at any time by us and any such modifications shall be effective immediately upon the Site’s posting of the modified agreement. When we post an updated version of the Agreement, Section 20 of the Agreement shall also be updated with the date as of which the Agreement is effective. Each use of the Site by you shall constitute and be deemed your unconditional acceptance of this Agreement. 

2. Privacy

Your visit to our site is also governed by our Privacy Policy. Please review our Privacy Policy at: https://ladder.drawbackwards.com/privacy. We reserve the right, and you authorize us, to use and assign all information regarding your use of the Site and all information provided by you in any manner consistent with our Privacy Policy.

3. Offerings

We provide a number of Offerings for users through this Site, including, but not limited to, access and management of our online user experience assessment system and tools. Although we work hard to provide quality Offerings, you understand and acknowledge that we cannot promise or guarantee specific results from using the Site or Offerings available on this Site.

Some of the services offered on this Site are billed on a subscription basis. Drawbackwards has the right to charge your credit card and collect payment at the initiation of your membership, and then at regular recurring increments based on your subscription selection. Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account, or by contacting us directly. If we terminate your membership, this subscription charge will also end. Subscriptions may include any and all applicable taxes.

You understand and agree that temporary interruptions of the Site may occur as normal events that are out of our control. You also understand and agree that we have no control over the third-party networks or service(s) that we may use to provide you with Offerings. You agree that the Offerings available through this Site are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, or mis-delivery of, or failure to store, any user communications or material uploaded by you.

4. Your Account

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and password, and restricting access to your computer. If your information changes at any time, please update your account to reflect those changes. You agree to assume liability for all activities pertaining to the use of your account. If you believe that your account has been compromised at any time, please notify us. You acknowledge that we are not responsible for third party access to your account resulting from theft or misappropriation, and we reserve the right to refuse or cancel service and terminate accounts at any time and in our sole discretion.

Membership to our Site may be cancelled by you at any time, directly on the site portal.

5. Ownership

The Site and the content contained therein shall continue to be the property of Drawbackwards and is protected by applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any part of the Site or the content contained therein is prohibited, except as expressly permitted in the Agreement.

6. Trademarks and Intellectual Property

Drawbackwards and the Ladder name and logo are trademarks of Drawbackwards, LLC. All other content on the Site are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Drawbackwards or its affiliates or licensors. In countries where any of the Drawbackwards trademarks, service marks, domain names, logos, company names or indicia of origin are not registered, we claim other rights associated with unregistered trademarks, service marks, domain names, logos, trade names, company names and indicia of origin. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Drawbackwards without permission from us. You may contact us by sending an e-mail to ladder@drawbackwards.com to request written permission to use trademarks, indicia of origin or materials on the Site for purposes other than stated in the Agreement or for all other questions relating to the Site. Under no circumstances will you acquire any ownership rights or other interest in the Site or the content contained therein by or through your use of the Site. All rights not expressly granted are reserved. 

7. Intended Audience

This website is intended for use adults only. If you are under the age of 18, you may use the Site and our services only with the permission of your parent or guardian, and only if such parent or guardian consents to be bound by the Agreement.

You may not use the Site, register an account or use our services under any circumstances if you are under the age of 13 years old.

8. Site Use

We grant you a limited, revocable, nonexclusive license to use the Site solely for your own personal purposes only and not for republication, distribution, assignment, sublicense, sale, commercial use, preparation of derivative works, or other use. You may not use or access the Site or our services for any commercial purpose. You agree not to copy the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. Any use of the Site or the content or materials contained therein, other than as specifically authorized in this Agreement, without the prior written permission of Drawbackwards, is strictly prohibited and will terminate the license granted herein. Unless explicitly stated herein, nothing in the Agreement shall be construed as conferring to you, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith. We reserve the right, without notice and in our sole discretion, to terminate your license to use the Site at any time and to block or prevent your future access to, and use of, the Site.

9. Electronic Communication

Users agree to receive notifications and other communications electronically from us. These communications may include, but are not limited to, information about user accounts. Information related to the site and services may also be communicated electronically. Users are not able to opt out of electronic communication.

10. Compliance with Laws

You agree to comply with all applicable federal and local laws regarding your use of the website. You further warrant that any information provided by you to us is, to the best of your knowledge, truthful and accurate. 

11. Indemnification.

You agree to indemnify, defend and hold us and our partners, employees, independent contractors, agents and affiliates, harmless from any liability, loss, claim and expense, including attorney's fees, related to: (a) your violation of this Agreement; (b) your use of the Site (c) your inability to use this Site; (d) your violation of any rights of another; (e) any misuse by you of the services ordered through this Site; or (f) your conduct in connection with the Site. 12. Disclaimer. THE INFORMATION, CONTENT, PRODUCTS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AS TO THE SITE AND THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

13. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR USE OF OR INABILITY TO USE THE SITE, OR THE CONTENT CONTAINED ON THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL USE OF THE SITE. You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

14. Copyrights and Copyright Agent

If you believe any content on this site has been copied in a way that constitutes copyright infringement, please provide a notice sent to us at ladder@drawbackwards.com containing all of the following information: (a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) A description of the copyrighted work that you claim has been infringed; (c) A description of where the material that you claim is infringing is located on the Site; (d) Your address, telephone number, and e-mail address; (e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

If you knowingly misrepresent in your notice to us that certain materials or activities are infringing, you may be held liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

15. Applicable Law

You agree that the laws of the state of Arizona, without regard to conflicts of laws provisions, will govern the Agreement and any dispute that may arise between you and us or our affiliates.

Any action or proceeding related to or arising out of any dispute between you and us or our affiliates shall be brought and maintained exclusively in a court of competent jurisdiction in the county of Maricopa, Arizona.

16. Severability

If any provision of the Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

17. Entire Agreement

These terms and conditions constitute the entire agreement and understanding between the parties concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These Terms may NOT be altered, supplemented, or amended by the use of any other document(s). To the extent that anything in or associated with this Site is in conflict or inconsistent with these Terms, these Terms shall take precedence.

18. Termination

We may terminate the Agreement or your access to the Site or service at any time, with or without prior notice to you, for any reason and at Drawbackwards sole discretion. We may also block or prevent your future access to, and use of, the Site or service.

19. Contact Information

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Site. You may contact us by e-mail at: ladder@drawbackwards.com

20. Effective Date

These Terms of Use are effective as of November 2, 2016.